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In the Era of Consumer Duty, Financial Firms Must Harness Data Driven Insights to Better Understand Their Customers

Derek Boorsma, Head of Financial Services, UK&I at Celonis   The Financial Conduct Authority (FCA)’s Consumer Duty standards have marked a seismic shift in the way...

DORA: First steps towards compliance

Mark Coates, VP EMEA, Gigamon   Earlier this year, the Digital Operational Resilience Act (DORA) came into force, set on bolstering IT security resilience for Financial...

Supporting vulnerable customers: key learnings for banks and insurers

Jake Canaan, VP Global Sales Engineering, Quantum Metric   In today’s difficult economic climate, vulnerable circumstances can affect anyone, whether it's due to job loss, struggles...

Make sure you’re on top of your R&D Tax Returns

Steph Hurst, Corporate Tax Consultancy and Personal Tax Compliance Director, Monahans.   In the Autumn Statement of November 2022, Chancellor Jeremy Hunt announced a series of...

Rising debt and resilience: The cost of living across diverse generations

 Sara Constantini, Regional Director for the UK & Ireland, CRIF   In an era defined by economic uncertainty, it has become increasingly difficult for millions of...

Broaden the scope of AI adoption, or fall behind the competition

Deb Stambaugh, CMO at Quantcast   While many industries have been slow on the uptake of AI, banks and the broader financial services industry have seemingly...