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MAKING THE MOST OF RPA TO ENHANCE THE CUSTOMER EXPERIENCE

Standfirst: Capturing and analysing business processes should be a prerequisite for any implementation of robotic process automation, argues Dr Gero Decker, General Manager SAP...

WHY FINANCIAL SERVICES COMPANIES ARE PREPARING TO TAKE THE QUANTUM LEAP

Authored by Jason Hill, Reply Financial services companies are no strangers to complex algorithms, but even today’s most sophisticated software can only analyse a fraction...

CONSIDERING A CONSUMPTION BILLING MODEL? 3 STRATEGIES TO HELP B2B COMPANIES DRIVE REVENUE AND ENHANCE THE CX

Sean Joyce, CTO, Navint Many B2B businesses are currently evaluating how to shift from a one-time transaction to a recurring revenue model, which commonly includes...

NOVICE INVESTORS LISTEN: LEAVE YOUR EMOTIONS AT THE DOOR

Maxim Manturov, Head of Investment Research at Freedom Finance Europe There was a sizeable rise in new investors during the pandemic as rates sank to...

IFX PAYMENTS ANNOUNCES NEW PARTNERSHIP WITH VOLT

The real-time payments partnership highlights the full potential of open payments Tuesday 28th September 2021: Today, IFX Payments and Volt announce a new partnership, integrating IFX...

CRYPTOCURRENCY EXCHANGES MUST TACKLE THEIR CYBERSECURITY ISSUES

By Andrew Shikiar, executive director of the FIDO Alliance   Cryptocurrencies are becoming mainstream. Despite recent dramatic price falls after bitcoin hit an all-time high of around $65,000...