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Financial services providers need to support customers according to their evolving needs

Abi Acland, Business Consultant, Strategy & Analytics at Acxiom   The pandemic has changed the customer experience across all sectors – whether this is retail, healthcare,...

Wealth Managers and the Future of Trust: Insights from CFA Institute’s 2022 Investor Trust Study

Author: Rhodri Preece, CFA, Senior Head of Research, CFA Institute   Corporate responsibility is more important than ever. Today, many investors expect more than just profit...

2022 ESG Investment Trends

Jay Mukhey, Senior Director, ESG at Finastra   Environmental, Social and Governance (ESG) themes have been front and center throughout the pandemic. While the framework has...

The evolution of digital banking: What traditional banks must offer to remain competitive

Manoj Mistry, Managing Director, IBOS Association   Financial services continue to experience a massive upheaval as digital transformation is rolled out across the sector at a...

ESG means business

Authored by John Bowers Actuarial Product Director, EMEA, at RNA Analytics   John Bowers takes a look at the increasingly pressing environmental, social and governance-related considerations...

How to make BNPL even better? Focus on these three areas

By Nandan Sheth, CEO, Splitit   Buy now pay later (BNPL) has remained a hot topic of conversation for a good reason. Consumers love interest-free installments...