Connect with us

News

TRADECORE LAUNCHES NEW PLATFORM IN THE UK TO HELP FINTECH START-UPS INNOVATE AND GET TO MARKET FASTER

  • The platform provides a one-stop shop for the technology and ecosystem needed to build and launch new fintech businesses, reducing time-to-market from months and years to a matter of weeks
  • Removing significant ecosystem complexity, regulatory and technology barriers to entry that blight many aspiring new fintech businesses
  • Ecosystem partners include ten category-leading fintechs such as Modulr, Truelayer and ComplyAdvantage to cover multiple verticals including investments and digital banking
  • The platform launches in the UK with two customers FlexInvest and OrbPay

 

Fast growth fintech, TradeCore, has launched its new platform in the UK, aimed at increasing the pace of innovation in the fintech industry. The platform can reduce time to market for new fintech businesses from months, or even years, down to weeks.

The platform was founded by CEO, Stefan Pajkovic, after witnessing what he calls the Fintech ‘spiral of death’; whereby fintechs fail to launch due to the complexity of the sector. It’s not uncommon for new fintechs to spend up to a year or more navigating complex regulatory or licensing hurdles; often then running out of money or losing relevance before they even get to market.

TradeCore changes this. The platform combines fintech infrastructure excellence to remove complex back-end processes to help fintechs launch quickly and effectively, taking the burden of regulatory responsibility so that its customers can focus on what really matters: customer acquisition and retention.

With more than ten key partner integrations, it will mean customers, for example, can access: payments powered by Modulr, including Bacs, Faster Payments, and SEPA, for euro payments; utilise category leading open banking infrastructure via Truelayer; and remain compliant through KYC and onboarding with ComplyAdvantage.

Customers have a single contract with TradeCore, along with a single price offering – meaning there is optimal pricing for the value added and no multiple billing points. Within this, TradeCore handles legal activity, making it transparent for customers, including billing, lengthy agreements and any problems that may occur with partnerships and leading vendors. It then integrates the wider payments ecosystem and handles ever-changing integrations which can be costly and hard to maintain.

 

Stefan Pajkovic, founder and CEO at TradeCore comments: “For too long fintechs have faced too many barriers to market in the form of regulation, compliance or costly processes to reach the market. This has stifled innovation, cost far too much money, and has had a detrimental effect on the ability of fintechs to move quickly. This had to change. And that’s what we plan to do with TradeCore. By partnering with some of the biggest names on the fintech scene, we’ve created a one-stop shop that’s secure, trusted and compliant; allowing fintechs to move quickly and with agility, and to launch products and services that can grow their customer base quickly.”

 

TradeCore’s platform provides:

  • Card Issuing: Issue Mastercard virtual and physical cards with compliance made easy
  • Investment: Access capital markets and market data vendors using TradeCore’s asset-class agnostic trading interface
  • Digital Banking: Use industry leading providers for payments, issues IBANs, monitor transactions through open banking and more
  • Crypto: Automate secure cryptocurrency dealings with full regulatory compliance
  • KYC: Optimise digital account opening strategy and create a modern onboarding experience
  • Infuse: Unlock powerful information about customers to maximise the ROI of a fintech’s users using TradeCore’s data platform

 

Myles Stephenson, CEO of Modulr comments: “Modulr is on a mission to make money flow more efficiently through business and the economy, whether customers are using the Modulr platform directly or indirectly through our partners like TradeCore. Powered by Modulr, TradeCore is able to embed payments functionality and provide customers with the same level of access as established banks to payment services.”

“We value our partnership with TradeCore, especially as they understand the competitive advantage a digital payments infrastructure brings to their customers. We look forward to supporting the payments of the fast-to-market fintech community TradeCore is creating.”

TradeCore’s platform launches in the UK with founding customers FlexInvest and OrbPay using the platform to launch into the UK market. OrbPay is a Bitcon payments gateway for businesses, and is using TradeCore to launch its crypto-processing payments product. FlexInvest is a simple, commission-free investing and banking platform, allowing customers to invest in global stocks, as well as borderless banking using FlexInvest’s digital wallet and debit card. Using the TradeCore platform, FlexInvest is now able to launch in a matter of weeks.

 

FlexInvest’s CEO, Rodrigo Garza comments: “TradeCore is the true backbone of our product. It’s significantly reduced our time to market, meaning we can launch our product in weeks, instead of the 6-9 months that’s typical for an EMI application. The platform also takes on the compliance burden, giving us a huge growth advantage and letting us move much faster. Building on the TradeCore platform has allowed us to focus completely on what makes our product standout and on our mission to disrupt the mobile investment and banking space.”

 

Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

News

BANKIA TRANSFORMS THE CUSTOMER AND EMPLOYEE EXPERIENCE WITH BIANKA BY IPSOFT

Developed with cognitive artificial intelligence, IPsoft’s conversational agent can carry out transactional tasks, perform different roles in customer service and assist branch employees

 

IPsoft, one of the largest independent leaders in enterprise artificial intelligence (AI), today announced that Bankia has launched its industry-leading conversational agent, Amelia® (known as Bianka), to serve customers in call centers and in the Bankia mobile app. Bianka will also help employees resolve their customers’ day-to-day requests.

Bankia, the fourth largest bank in Spain, continues to make progress in its digital transformation process using the most advanced technology in the market. Recognizing the potential of artificial intelligence and cognitive agents to improve customer relationships – both digitally and at bank branches – Bankia has chosen Amelia by IPsoft as the backbone of Bianka. Amelia is the most advanced technology in the market. She is the result of more than 20 years of research and development and has been repeatedly chosen as the industry leader by independent analyst firms, including Everest GroupForrester and Ovum.

Her cutting-edge artificial intelligence and natural language understanding are capable of recognizing customers’ contextual changes, intention and emotional state. This enables Bianka to hold human-like conversations and execute tasks independently.

Additionally, its advanced Machine Learning capabilities also mean that she constantly evolves over time to accumulate knowledge and improve the user experience.

 

Bankia customers will be served by Bianka in three areas:

  • Bankia Mobile Application – Once customers are logged into the mobile app, they can have a conversation with Bianka via chat or voice to request account information and complete transactions such as money transfers through Bizum.
  • Customer Service Center – Bianka will serve clients through the customer service center, where they can now ask open-ended questions when she asks, “How can I help you?” When interacting with Bianka, customers will always arrive at a resolution: from user identification to the execution of tasks, such as blocking a lost credit card and requesting a new one. Bianka will be able to resolve many customer requests quickly because she has access to the bank backend systems, allowing her to solve queries immediately. When the requests are more complex or require human intervention, Bianka will transfer the call directly to a human employee. As a result, human employees can focus on resolving more complex tasks that bring greater value to the client.
  • Support for branch employees – Bianka also provides guidance to branch employees on more complex inquiries, such as requests about insurances. Employees are no longer required to speak with another customer service agent when they run into a problem. They can instead interact with Bianka by chat, who offers timely and detailed information about the process while the human agent is serving a customer. This not only provides more help for employees when they need it, but also allows them to improve the customer experience with more immediate responses.

These services have been implemented for Bankia’s 12,000 branch employees since December 2019 with a resoundingly positive response.

 

Elena Sanz, Director of Bankia Channel Architecture; Gema González, Director of Conversational Agents; and Eva Valle, Director of Control of Operations, said:  “We are very satisfied with IPsoft’s support in Bianka’s launch, which is the bank’s response to the needs of our digital customers. At Bankia, we have been integrating artificial intelligence into many of our processes for several years with the goal of improving our clients’ experience and making their lives easier. Technology offers us the opportunity to create great products and services and additionally allows our human employees to get personalized advice for their clients in our branches or through remote channels. All of this makes our banking proposal unbeatable.”

 

Chetan Dube, IPsoft CEO, said: “Bankia has shown that it is truly at the forefront of the banking digital revolution and that it is committed to improving the experience of both customers and employees by using cutting-edge technology. Until now, as users, we have been continuously disappointed in the so-called digital service improvements that rely on frustrating and highly limited chats. However, by integrating true cognitive intelligence with the bank’s back-end services, Bankia has been able to offer a service that infinitely improves the experience of its customers and employees.”

 

Continue Reading

News

RISK AND INVESTMENT SPECIALIST, CARDANO, TAKES TO DOCUMENT AND EMAIL MANAGEMENT IN THE CLOUD WITH ASCERTUS AS IMPLEMENTATION PARTNER

Ascertus also providing document comparison tool, compareDocs 

 

Cardano, a privately-owned, purpose-built risk and investment specialist, has chosen Ascertus Limited as its implementation partner to deploy document and email management platform, iManage Cloud. Once implemented, iManage Cloud will securely centralise, store and structure over 10 years’ worth of documents in the firm’s corporate legal department, giving users including lawyers, the legal assistant and the compliance officer access to the content from anywhere and any device. The document comparison tool, compareDocs, will also be seamlessly integrated with the iManage solution. Ascertus provides tailored information and document lifecycle management solutions, on-premises and in the cloud, to professional services firms and corporate legal departments across the UK and Europe.

“In keeping with our business growth, including the assets under management, our legal team has expanded too, making document management essential for the legal department’s operation,” explains Miriam Lindsay, Senior Legal Counsel, Cardano. “Presently, we have a shared folder system for documents. Additionally, everyone uses their email inboxes to store information in a string of folders that potentially run into the 100s. It’s an inefficient way of keeping documents and requires a lot of time which could be better focused elsewhere.”

Cardano selected Ascertus as its implementation partner following recommendation. Ascertus is currently working closely with Cardano’s legal department to design and configure iManage Cloud so that the platform delivers efficiency and productivity gains to the users. For ease of information sharing, the folder structure in the iManage platform is being streamlined. Tags and metadata are being used to index content and facilitate search. The system will automatically assign numbers to documents in iManage Cloud for easy trackability.  iManage Cloud is being fully integrated with Microsoft Office 365, to enable users to save documents and emails directly from Outlook and Word into the document and email management platform. Users will have visibility of the documents and emails that have already been filed in the system, directly from their Outlook inboxes, saving them time and ensuring that there are no duplicate files residing in iManage Cloud.

“It’s clear to us that the Ascertus team has sound knowledge of iManage Cloud,” adds Lindsay. “They are working with us patiently and systematically to meet our system requirements. Their approach to working is very straightforward and professional – with a lot of emphasis on attention to detail.”

Ascertus is also providing Cardano with compareDocs, which seamlessly integrates with iManage Cloud. Users at Cardano will be able to compare any file type, review accept and reject changes in a live Word document and save it back to iManage Cloud.

“Due to the large volume of files that a corporate legal department has to deal with, the lack of document and email management capability can be hugely frustrating for lawyers,” comments Jon Wainwright, Sales and Marketing Director of Ascertus Limited. “Once deployed, iManage Cloud will deliver significant efficiency and productivity gains to the individuals as well as streamline the department’s operation to a large extent.”

 

Continue Reading

Magazine

Partner Events

Trending

Wealth Management1 day ago

DON’T RISK IT ALL WITH NON-COMPLIANCE

By Paul Sleath, CEO at PEO Worldwide   Did you know non-compliance costs more than twice the cost of maintaining or...

News2 days ago

BANKIA TRANSFORMS THE CUSTOMER AND EMPLOYEE EXPERIENCE WITH BIANKA BY IPSOFT

Developed with cognitive artificial intelligence, IPsoft’s conversational agent can carry out transactional tasks, perform different roles in customer service and...

Finance2 days ago

FIDUCIARY MANAGEMENT

by Devan Nathwani, FIA and Investment Strategist at Secor Asset Management   Defined Benefit pension schemes are one of the most significant institutional...

Business2 days ago

TOUCH-FREE AUTHENTICATION FOR ALL: WHY WE NEED A SAFER PAYMENT METHOD IN THE ‘NEW NORMAL’

David Orme, SVP, Sales & Marketing, IDEX Biometrics ASA   Ever since March, when the World Health Organization encouraged people to...

Banking2 days ago

WHY BANKS NEED TO EMBRACE OPEN SOURCE COMMUNITIES

Nikolai Stankau, Director Business Development, EMEA Financial Services at Red Hat, the world’s largest enterprise open source solutions provider.  ...

FINANCIAL MARKET FINANCIAL MARKET
Wealth Management2 days ago

FOR PE TO SNAP UP “GOOD” COMPANIES, THEY MAY NEED TO WADE INTO “BAD” ECONOMIES

By  Martin Soderberg, Partner at SPEAR Capital   There’s no shortage of global challenges for investors currently, especially for those...

Business3 days ago

THE BASICS OF BUSINESS FINANCE

When you’re starting your business, you’ve got a lot to be thinking about. You need to find affordable suppliers, market...

Business3 days ago

HOW THE IMPORTANCE OF E-COMMERCE PLATFORMS GREW DURING THE PANDEMIC

Never in history has the world relied more on the internet than during this Covid-19 pandemic. With governments imposing lockdowns...

Business3 days ago

UNBANKED AND UNCONNECTED: SUPPORTING FINANCIAL INCLUSION BEYOND DIGITAL

Darren Capehorn, Director, Icon Solutions   Many of us take it for granted, but accessing basic financial services is fundamental...

Banking5 days ago

MORE THAN REGULATION – HOW PSD2 WILL BE A KEY DRIVING FORCE FOR AN OPEN BANKING FUTURE

Ralf Ohlhausen, Executive Advisor, at PPRO   Whilst initially seen as simply a regulation exercise, the second Payment Service Directive,...

Top 105 days ago

TIME TO THINK OUTSIDE OF THE BLACK BOX

Mike Brockman, CEO, ThingCo   If you have the unbridled joy of parenting a teenager you’ll probably know what telematics...

Banking5 days ago

BANKING’S SECOND WAVE OF TRANSFORMATION: INTEGRATING THE CLOUD-ENABLED FUTURE BANK

Keith Pearson, Head of Financial Services EMEA, ServiceNow   The last six months have seen significant changes to the financial services landscape, with operational resilience, economic recovery, cost reduction and an...

News5 days ago

RISK AND INVESTMENT SPECIALIST, CARDANO, TAKES TO DOCUMENT AND EMAIL MANAGEMENT IN THE CLOUD WITH ASCERTUS AS IMPLEMENTATION PARTNER

Ascertus also providing document comparison tool, compareDocs    Cardano, a privately-owned, purpose-built risk and investment specialist, has chosen Ascertus Limited as its implementation...

Wealth Management1 week ago

HOW SALARY SLIPS HELP YOU UNDERSTAND TAX DEDUCTIONS ON YOUR SALARY

A salary slip is defined as a document that is provided by your employer which contains the breakdown of your...

Banking1 week ago

BRANCHES ARE THE HUMAN FACE OF YOUR BANK?

Sudeepto Mukherjee, Senior Vice President, Financial Services Lead EMEA & APAC Publicis Sapient   Branches have always played a pivotal...

News1 week ago

RISE IN E-COMMERCE FOR SMALL BUSINESSES IS A BIGGER RISK THAN JUST STOCK CONTROL

With consumer confidence in the high street at an all-time low, many SME shops and businesses have moved to online...

Finance1 week ago

TIME TO FOCUS ON YOUR ‘WEALTHBEING’

Tony Mudd, Divisional Director, Development & Technical Consultancy. St James’s Place   FIVE WAYS TO SAFEGUARD YOUR FINANCIAL FUTURE The...

COVID-19 COVID-19
Finance1 week ago

PAYROLL AGILITY IN THE CORONAVIRUS CRISIS – HOW FINANCE FIRMS CAN ACHIEVE IT

by Hannah Grimshaw, BPO Payroll Lead, Symatrix   The government has published guidance with regards to the next steps for...

Business1 week ago

WHY IT’S TIME TO ADAPT TO THE VIRTUAL WORLD: HOW TO MASTER ONLINE NEGOTIATIONS

By Tony Hughes, CEO at Huthwaite International, a leading global provider of sales, negotiation and communication skills development   Virtual...

News1 week ago

BNP PARIBAS PERSONAL FINANCE COLLABORATES WITH EXPERIAN AND ARYZA TO HELP CUSTOMERS THROUGH THE COVID-19 PANDEMIC

The consumer finance specialist will be using the Open Banking tool to help customers create an affordable payment plan based...

Trending