Business
THE EVOLUTION OF BUSINESS TRAVEL ACCOMMODATION
Published
3 years agoon
By
admin
By Cherry Wang, Country Manager, UK & Ireland, Homelike.
Business travel accommodation is undergoing drastic changes as the sector moves into a new era focused more on travellers’ well-being and health. Following a year of uncertainty, restricted people movement and the wide adoption of remote working, perspectives of what makes a business trip worthwhile has adapted. Corporate travel managers now need to consider leisure time for the traveller while keeping budgets affordable, with flexible booking policies and wider choices of locations, including beyond traditional commuter cities.
As the world begins to return to normal, one of the biggest shifts we’re seeing is the significant reduction in budget spend of traditional customers. Where large corporates once had an almost unlimited budget, these have more recently become similar to that of an SME. The Global Business Travel Association (January 2021) reported that 90% of travel managers and procurement professionals said they think their companies will spend less on travel in 2021 vs 2019, with an average budget decline of 52%
Visible change in corporate travel
The way companies are considering how they view business travel and its importance is also changing. Care and attention to the health and safety of employees is becoming a higher priority than the need for face to face contact. Key changes have included:
Travel policies – More attention into which trips are really necessary for the company and the potential return on investment/risk
Corporate COVID policies – Duty of care is now one of the top elements for TMCs and corporates, with the increased usage of tracking tools and COVID update data.

Employee welfare – Employees physical and mental wellbeing has become a top priority, with more autonomy for the travellers to decide whether or not travelling is safe and necessary
So ultimately what does this mean for businesses, employees and the accommodation sector? Businesses will need to be increasingly flexible in their approach to staff and work locations, and understand that some workers may be more inclined to travel away from home if it can be more of a ‘workation’, where they can take their family along too.
More hospitality operators are ready and willing to cater for this growing demand, with the introduction of new measures such as subscription stays, where companies can pay a set rate for use of one or more properties without any further costs. A number of hotels and other accommodation providers have already introduced subscription based offerings to appeal to remote workers and digital nomads. Intercontinental Hotels Group, Marriott, Accor, Zoku, and hostel brand, Selina, are just some examples of hospitality operators embarking on this trend.
In the same vein having a ‘home away from home’ is something business travellers are looking for from their accommodation. This is where apartment rentals trump hotels as they are able to provide all the comforts of home including a deskspace, fast internet and kitchenette, making serviced accommodation and the extended stay sector much more in demand.
Business travel is also keeping alive the accommodation sector in core cities, where a lack of leisure travellers has meant an increase in rooms available. This trend is driven by those who moved away from core cities during the pandemic to secondary cities or even rural locations. This has ultimately led to a demand for business accommodation in the biggest cities as the return to work occurs and people need to be back in offices in the likes of London, Edinburgh, Manchester and Birmingham.
How we interact with our accommodation providers and ultimately pay for it has also changed considerably in the last 12 months. Contactless is a trend fuelled by Covid, that will be here to stay. Businesses have been quick to adapt to this form of technology and communication, creating a seamless experience for the end user. Most commonly we have seen:
- Automated communication (text and email)
- Smart device access to accommodation via app or Link (Hilton have been leading the way on this, also Sonder)
- Payment and procedures carried out online and digital guest identity checks via an app or digital form (Your Apartments)
The future:
As for where we see the corporate and leisure accommodation sectors in the future, it’s clear many of these latest trends are here to stay. 2021 is likely to still be a year filled with travel uncertainty with continued focus on flexibility, digitisation and safety / duty of care.
We can already see this taking place in the extended stay sector from hotel groups, which has increased their investment in this type of accommodation. The resilience of the extend stay sector during the pandemic, in addition to the lower operating expenses and higher occupancy rates means that there is a strong pipeline currently under development (see occupancy rates of luxury vs economy extended-stay hotels below)

With this investment, we will see a number of new on-going future trends which will drive forward how the mid-to-long term accommodation sector is utilised and booked.
- Digitisation: We’ll see more and more companies utilising technology to operate the business from booking through to staying.
- Flexibility: will become the new normal for corporates and business travellers, especially given the pervasive uncertainty around regulations and restrictions. Insurance policies need to be able to cater to this and the ever changing needs on their customers
- Blurring of business and leisure travel: It’s time to start thinking of these as one in the same. As more and more people mix business and leisure travel, we’ll likely see changes in the way businesses are built and operated..
- Demographic of business travellers: Step away from the views of a business traveller being a typical white collar worker. Embrace the fact that a huge source of demand will come from alternative sources; people working in entertainment, construction / infrastructure, medical industries.
In summary, it appears that it will be the accommodation providers that will have to be flexible and nimble in their approach to a new era of business travel and accommodation – putting the needs of customers above growth and profitability. This should in return mean great choice, flexibility and pricing for bookers.
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Business
Revolutionizing Risk: Innovative Derivatives to Support the Evolution of Commercial Space
Published
1 day agoon
December 2, 2023By
admin
By Grant Gryska, Co-Founder and Director of Markets at Allocation.Space
The space economy continues to expand rapidly, crossing $500bn in revenue in 2022, 78% of which came from the commercial sector[1]. Major developments like the successful test launch of SpaceX’s massive Starship are set to radically change the cost of getting mass to orbit, unlocking new possibilities for business in space.
This growing market presents outsized opportunities for investors, insurers, and businesses. But, as enterprises extend their reach beyond Earth’s atmosphere, risk management tools must evolve to meet the new and unique challenges they face. A new generation of derivative instruments is emerging to support the commercial space sector while complementing traditional insurance models.
A Paradigm Shift in Risk Management
Traditionally, space ventures were funded by governments and international space agencies — institutions that were able to absorb risk and ignore bottom-line concerns. The arrival of private space companies such as SpaceX, Vast, and Blue Origin represents a material shift in the trajectory of commercial space. National interest is no longer enough; space ventures must also turn a profit, which means managing risk. These enterprises are pushing the boundaries of what is possible, requiring a comparable evolution in financial tools to support their endeavors.

Grant Gryska
We’re now seeing a new generation of companies building platforms to host derivatives that enable enhanced risk management for the space industry. By hosting these products on a Swap Execution Facility (SEF), the aim is to bring pricing transparency and efficiency to the sector via a centralized venue. Unlike traditional insurance, which often relies on predefined policies and premiums designed to mitigate specific critical loss, swap contracts do not require proof of any actual loss or attribution, broadening the universe of potential participants in this growing market.
Derivative Instruments for Commercial Space
Derivative instruments tailored for the commercial space sector will help mitigate risks and enhance financial flexibility as the barriers to entry come down and competition increases.
- Space Weather Derivatives (SWDs): With satellite anomalies demonstrating a 74% correlation[2] with geomagnetic disturbances caused by the solar wind, these products will become invaluable in managing revenue loss due to these disruptions. SWDs will ensure a smoother execution of space missions and terrestrial applications such as power grid management.
- Space Derivative Contracts (SDCs): SDCs allow investors and companies to hedge against price fluctuations in space-related assets. Whether it’s fuel, space-based resources, or payload rate indexes across launch platforms and locations, these products provide a means to lock in prices, offering stability in an otherwise volatile market.
- Space Options (SOs): Like traditional financial options, SOs provide the right, but not the obligation, to buy or sell a space asset at a predetermined price and time. This allows investors to capitalize on favorable market conditions while limiting downside risk.
- Space Risk Swaps (SRS): SRSs enable entities to exchange or transfer specific risks associated with space activities. For instance, a satellite operator concerned about launch delay or orbital debris may enter an SRS with a risk-taking party, effectively transferring the risk to them. These products diversify risk and encourage collaboration among industry players providing complementary services like debris mitigation.
Complementing Traditional Insurance: Bridging the Coverage Gap
While traditional insurance remains a fundamental component of risk management, derivative instruments offer a more nuanced approach targeting the risks to revenue. These products provide a level of risk granularity that traditional insurance may lack or be unable to cover economically, which has left 99% of LEO (Low Earth Orbit), and 73% of MEO (Medium Earth Orbit) and GEO (Geostationary Orbit) satellites uninsured on orbit as of 2022[3]. This is crucial in an industry where risks to launch platforms, satellite technologies, and commercial objectives can be highly specific and variable.
The Future of Space and Derivative Instruments
There’s a growing cluster of companies looking to transform the financial products and venues supporting the commercialization of space. The derivative instruments being developed with the help of space industry players will provide a forward-looking and adaptive approach to risk management for space, complementing traditional insurance models.
As the commercial space sector continues its trajectory beyond Earth, these innovative financial tools will play a pivotal role in ensuring a robust and resilient financial ecosystem for companies participating in the space economy.
[1] https://www.spacefoundation.org/2023/07/25/the-space-report-2023-q2/
[2] Choi, H. S., J. Lee, K. S. Cho, Y. S. Kwak et al., 2011, Analysis of GEO spacecraft
anomalies: Space Weather relationships, Space Weather, 9, S06001.
[3] https://spacenews.com/connecting-the-dots-space-insurers-toast-another-profitable-year

Alan Irwin, Vice President of Product & Solutions Europe, Global Payments:
Open banking in 2024 will be all about the consumer
“2023 has been a huge year for open banking adoption, surging 68.2% from the previous year to hit 4.2 million users in the UK in July. Open banking enables consumers to provide third-party providers (TPPs) with secure access to their payments account, meaning that payments can be made through these TTPs directly from their payments account and without the need for cards.
“With more people using open banking for payments, in 2024 consumer expectations of open banking are likely to increase dramatically. Consumers will demand higher levels of speed, convenience, and security around open banking as a payment method. As a result, there will be a renewed focus on the availability and performance of APIs and user interfaces. Without improving these features, TTPs will see growth in open banking payments stagnate and even struggle to compete with digital wallets and standard cards.
“2024 will also see a stronger emphasis placed on consumer protection from fraud and scammers. With £239.2 million lost to authorised push payments (APP) fraud in the first six months of 2023, security is front of mind for businesses and their customer bases. A key differentiator for open banking and card payments is the liability protection offered by cards through the disputes and chargeback processes. Merchants and consumers alike want the power to protect themselves with tools and processes to limit financial exposure. As such, to grow in the coming year, TTPs will need to develop and implement enhanced risk and fraud prevention tools to help drive confidence in the payment channel and mitigate concerns around exposure.”
Competition between old and new banks will intensify around convenience
“Growth in consumers’ desire for a financial ‘super app’ experience will put a great deal of pressure on traditional financial institutions and increase competition between neobanks and legacy banks in 2024. A financial ‘super app’ is a single mobile application that can be used to manage all aspects of your financial life, including services that range across savings, investments, mortgages, and payments, for example.
“Neobanks, such as Revolut, are creeping into ‘super app’ territory: providing a range of services, from shopping discounts and savings pockets to instant currency conversions and stock investing, all on a single mobile application. So far, these developments are almost exclusively in the consumer banking space. However, in 2024 we will see the neobanks push their payments offerings further up the value chain into the B2B world, challenging traditional banks on another front.”
Ecommerce checkout enhancements
“In 2024, payments providers and their clients will place a fresh emphasis on customer experience, as demand for convenient and slick payment processes continues to increase. Currently, 69.57% of online shopping carts are abandoned and less than one fifth (17%) of retail, leisure and hospitality transactions are made through digital wallets, showing that much more needs to be done to offer smoother payment infrastructure online and in-store. As such, in 2024 businesses will focus on customer experience as a means of increasing customer loyalty and slashing cart abandonment rates in the process. Moving away from slow, clunky payment experiences to offer customers the ability to pay for something with a few clicks through biometrics, which allow customers to pay with a simple face or fingerprint scan, and digital wallets, which store customer payment information, is the primary method that businesses should be using as we approach the new year to tackle this issue.”
Data Storage and Keeping Customers On-Site
“Providing a top-quality payments experience will go hand-in-hand with ensuring that consumers feel safe at the checkout, especially with soaring cybercrime. In 2024 we’re likely to see more use of card data storage and tokenisation to further reduce cart abandonment rates as they allow consumers to store their card details for future use, making their next purchase at the ecommerce store much faster. Network tokens in particular, which are tokenised payment details saved for a specific card and merchant pair, drive higher approval rates for merchants and offer a more secure form of payment than raw card data entry. In addition to this, continuously updating customers’ card data further reduces friction in the checkout and drives better cart conversion.
“What’s more, customers are also put off payments when they are redirected to another (3rd party) site to complete it, as it is unfamiliar to the rest of the checkout process, often doesn’t carry the merchant brand and thus deemed insecure. Therefore, reducing site changes as much as possible and using clear branding and UX to ensure customers are aware that they’re still on this same site is key to instilling a sense of security. Similarly, real-time data validation built into the payment form can prevent bad data from being entered in the first place, such as invalid PAN, expiry date, or security code, as well as keeping out bad actors from spamming through card data en masse.”
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