Business

Pay By Bank – The Revolution Changing the Face of Payments

By Delia Pedersoli, COO, MultiPay Global Solutions In the ever-evolving landscape of retail, one trend stands out: the meteoric rise of alternative payment methods (APMs). In recent years, alternative payment...

Improving Financial Resiliency with DORA

Kanwar Loyal, VP for Northern Europe & MEA - Cato Networks For decades, the banking and financial sectors have...

New research reveals visibility and transparency ‘lacking in payroll’

by Matt Hillier, EVP Products, at CloudPay 80% of payroll leaders and businesses unable to use payroll reporting for...

Securing The Future of Cybersecurity

Dominik Samociuk, PhD, Head of Security at Future Processing When more than 6 million articles of ancestry and genetic...

The underwriter 2.0 – what skills will underwriters need to thrive in the era of AI

Richard Hartley, CEO, Cytora We are currently seeing advances in AI and automation coming at a pace that is...
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Avoidable customer churn costs British businesses £25 billion

Electricity, insurance, gas and broadband suppliers top the CallMiner Index Empathy in call centres is key to loyalty success New research released today by CallMiner, the...

Heads you win, tails you win–micro-segmentation in banking for high impact promotions and offers

By Suman Mandal, Vice President - Banking Solutions Group, VirtusaPolaris  As banks take the digital route, sometimes even “digital only” approaches, traditional means of reaching out...

Avoidable customer churn costs british businesses

Banks come eighth in the CallMiner Index – down from sixth over five years Consumers want to stay loyal but bad practices with new customer...

It takes five months to train new employees to do their job, report UK Businesses

Digital transformation driving demand for new skills in finance department 93% of CFOs find it challenging to find qualified employees UK lags behind...

Spitch recognised as Growth Stage company in Forrester’s report on speech analytic solutions

By : Alexey Popov, Founder and CEO, Spitch. A recent report by Forrester, one of the world’s premiere technology research companies, has recognized Spitch as...

Standing out from the crowd

By Sam Quawasmi, Co-Founder of Eureeca Whilst having a great business idea or invention is a brilliant foundation it is rarely enough to guarantee success on...