Banking

Financial equality for gig workers: Why banks are turning to fintech to fill the gap

Ali Hamriti, Co-founder and CEO at RolleeBanking, as one of the oldest industries, holds a significant position due to its responsibility in safeguarding consumers’ invaluable life savings and assets,...

5 trends shaping banking technology in 2024

Charlie Platt, Managing Director, Banking, SAP Fioneer Traditional retail banks face huge challenges this year. Diminishing customer loyalty, particularly...

Embracing change in the midst of digital transformation: How banks and tech companies can collaborate more effectively

Dieter Halfar, Partner at  Elixirr Traditional banks have significantly increased their investments in AI, with 40% of all open...

Uplifting the Banking Customer Experience in the Metaverse

By Jay Nair, SVP, Industry Head, Financial Services and Public Sector at Infosys Thanks to digital transformation and trends brought...

AI and open banking

2023 has seen AI take some massive forward bounds. How will this speed up further in financial services...
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Banking on change: the ugly truth

Sarah Dear, CEO, Born Ugly One might think the banking sector had been largely constant and unchanging until about 50 years ago. But the reality...

The Latest Trends in Investment Banking Recruitment

Recruiting the best talents in the Investment Banking industry requires a strategic approach to attract and retain the industry's top professionals. While the best...

Charting the Future: Dynamics of Customer Engagement in Banking

By John Barber, Vice President of Infosys Finacle Europe In the rapidly evolving landscape of the banking ecosystem, customer engagement will continue to be a...

Beyond Consumer Duty: Embracing True Customer Centricity in Banking

Andrew Stevens, Principle, Banking and Financial Services, Quadient With the introduction of the new Consumer Duty, the FCA has set a new bar for how banks...

Driving resiliency for banks and customers with artificial intelligence and machine learning   

Steve Morgan, Banking Industry Market Lead at Pegasystems  Artificial intelligence (AI) and machine learning (ML) should both become core components of a banks’ backend operations...

Revolutionising Customer Service in Banking: The Power of AI

Agam Kohli, Director, CX Solutions Engineering at Odigo We live in a world where generative artificial intelligence or GenAI is now a term we are...