Connect with us

Finance

Accounts Payable fraud: Do you know who’s accessing your finances?

Published

on

Mark Blakemore, CFO at Compleat Software

 

The use of social engineering and phishing attacks on accounts payable (AP) departments are rising according to a report by the European Payments Council, and they remain one of the most instrumental ways to infiltrate a company’s finances.

Fraud techniques have greatly evolved over the past couple of years. Scam phone calls, text messages, emails, and even fake websites and social media posts are tricking employees to hand over personal information that can be used to authorise payments.

Hidden behind anonymity, the pandemic offered the perfect way to trick employees. Impersonation scams have skyrocketed, with criminals posing as banks, government bodies, and even health officials to trick people out of their money.

Fraudsters have now shifted their focus from complicated, large-scale computer systems to company executives and employees. As a result, authorised push payments (APP) fraud – tricking people into sending money by posing as a genuine payee – increased 71 percent during H1 2021, with more than £750 million stolen through fraud.

Businesses need to get a better handle on their accounts payable processes, or risk losing millions to fraudsters.

 

Where does the fraud challenge stem from?

All accounts payable departments will receive a suspicious invoice every now and then, but as fraudsters become more sophisticated in style and technique, the need for tighter cybersecurity procedures in accounting departments remains.

And although fraudsters have long made the finance and accounts payable department their prime target, a couple of recent updates (or lack of) have combined to increase the risk of fraud to new levels.

The first is a reluctance to digitise old-fashioned processes, and the reliance on manual processes significantly increases the risk of human error creeping in. Staff working in different locations from each other hasn’t helped either, as team leaders are unable to physically keep an eye on staff in case they get tricked by someone posing as a fake vendor or overpayments.

Linked to this, and very much a long-standing issue for finance teams, is a distinct lack of visibility into the accounts payable process. Many finance leaders don’t have access to real-time data and insight into what their team is working on, leaving them stranded whenever fraud does take place.

There are also plenty of businesses nationwide that are sending and receiving paper invoices, again opening themselves up to risk. According to one study, 31% of UK businesses are still faxing paperwork, while 39% are posting invoices and 9% continue to accept paper cheques.

These problems are rooted in manual, paper-based processes. The more we rely on them, the greater the risk of inaccuracies, human error, and fraud.

 

How can businesses fight back?

If humans are one of the root causes of the issue, it makes sense to try and take the load off. We’re not machines able to log, scan, and analyse masses of data, but perhaps machines could help tighten up processes and defences.

The majority (61%) of CFOs agree that digitalising AP processes would help increase visibility in the finance department. The same report goes on to add that companies that utilise automation in their accounts payable department feel confident in their ability to prevent fraud.

If humans were one of the root causes of fraud, automation is the safety net businesses need to keep them secure. Technologies powered by artificial intelligence (AI) and machine learning (ML) are providing organisations with tools that can automatically detect fraudulent activity as well as decreasing the likelihood of it ever happening in the first place.

For example, when receiving an invoice from what looks like a genuine supplier, systems can instantly analyse information such as bank details, address, and amount requested against previous financial documents. If one tiny detail doesn’t match up, payment is refused until it’s resolved.

Then there’s the issue of access. As fraud can also take place from internal staff, businesses are using platforms to move away from simply stashing finance documents in a filing cabinet or digital folder to only granting access to records to those who need it.

But employees can also be a company’s greatest line of defence, especially as the vast majority (61%) of fraudsters are caught by employee tips. Arming accounts payable staff with technology that can provide detailed insight into the AP process and sniff out suspicious activity before it becomes a problem is a must.

 

Fighting fire with fire

Humans can’t be perfect all of the time, but highlighting and preventing fraud isn’t a 9 to 5 kind of job. Automation in the accounts payable department can be a powerful weapon in giving businesses the confidence that they will be protected even if they become a target.

Having employees working in several different locations and with manual processes means businesses cannot hope to defend themselves against a new, constant wave of fraudulent activity – both inside and outside of the organisation.

It only takes one convincing email or misplaced document for fraud to take place, and businesses need to make sure they free themselves from risk with technology that can act as their best defender.

 

Business

Enhancing cybersecurity in investment firms as new regulations come into force

Published

on

Christian Scott, COO/CISO at Gotham Security, an Abacus Group Company

 

The alternative investment industry is a prime target for cyber breaches. February’s ransomware attack on global financial software firm ION Group was a warning to the wider sector. Russia-linked LockBit Ransomware-as-a-Service (RaaS) affiliate hackers disrupted trading activities in international markets, with firms forced to fall back on expensive, inefficient, and potentially non-compliant manual reporting methods. Not only do attacks like these put critical business operations under threat, but firms also risk falling foul of regulations if they lack a sufficient incident response plan. 

 To ensure that firms protect client assets and keep pace with evolving challenges, the Securities and Exchange Commission (SEC) has proposed new cybersecurity requirements for registered advisors and funds. Codifying previous guidance into non-negotiable rules, these requirements will cover every aspect of the security lifecycle and the specific processes a firm implements, encompassing written policies and procedures, transparent governance records, and the timely disclosure of all material cybersecurity incidents to regulators and investors. Failure to comply with the rules could carry significant financial, legal, and national security implications.

 The proposed SEC rules are expected to come into force in the coming months, following a notice and comment period. However, businesses should not drag their feet in making the necessary adjustments – the SEC has also introduced an extensive lookback period preceding the implementation of the rules, meaning that organisations should already be proving they are meeting these heightened demands.

For investment firms, regulatory developments such as these will help boost cyber resilience and client confidence in the safety of investments. However, with a clear expectation that firms should be well aligned to the requirements already, many will need to proactively step up their security oversight and strengthen their technologies, policies, end-user education, and incident response procedures. So, how can organisations prepare for enforcement and maintain compliance in a shifting regulatory landscape?

 

Changing demands

In today’s complex, fast-changing, and interconnected business environment, the alternative investment sector must continually take account of its evolving risk profile. Additionally, as more and more organisations shift towards more distributed and flexible ways of working, traditional protection perimeters are dissolving, rendering firms more vulnerable to cyber-attack.    

As such, the new SEC rules provide firms with additional instruction around very specific prescriptive requirements. Organisations need to implement and maintain robust written policies and procedures that closely align with ground-level security issues and industry best practices, such as the NIST Cybersecurity framework. Firms must also be ready to gather and present evidence that proves they are following these watertight policies and procedures on a day-to-day basis. With much less room for ambiguity or assumption, the SEC will scrutinise security policies for detail on how a firm is dealing with cyber risks. Documentation must therefore include comprehensive coverage for business continuity planning and incident response.

 As cyber risk management comes increasingly under the spotlight, firms need to ensure it is fully incorporated as a ‘business as usual’ process. This involves the continual tracking and categorisation of evolving vulnerabilities – not just from a technology perspective, but also from an administrative and physical standpoint. Regular risk assessments must include real-time threat and vulnerability management to detect, mitigate, and remediate cybersecurity risks.  

Another crucial aspect of the new rules is the need to report any ‘material’ cybersecurity incidents to investors and regulators within a 48-hour timeframe – a small window for busy investment firms. Meeting this tight deadline will require firms to quickly pull data from many different sources, as the SEC will demand to know what happened, how the incident was addressed, and its specific impacts. Teams will need to be assembled well in advance, working together seamlessly to record, process, summarise, and report key information in a squeezed timeframe.

Funds and advisors will also need to provide prospective and current investors with updated disclosures on previously disclosed cybersecurity incidents over the past two fiscal years. With security leaders increasingly being held to account over lack of disclosure, failure to report incidents at board level could even be considered an act of fraud. 

 

Keeping pace

Organisations must now take proactive steps to prepare and respond effectively to these upcoming regulatory changes. Cybersecurity policies, incident response, and continuity plans need to be written up and closely aligned with business objectives. These policies and procedures should be backed up with robust evidence that shows organisations are actually following the documentation – firms need to prove it, not just say it. Carefully thought-out policies will also provide the foundation for organisations to evolve their posture as cyber threats escalate and regulatory demands change.

 Robust cybersecurity risk assessments and continuous vulnerability management must also be in place. The first stage of mitigating a cyber risk is understanding the threat – and this requires in-depth real-time insights on how the attack surface is changing. Internal and external systems should be regularly scanned, and firms must integrate third-party and vendor risk assessments to identify any potential supply chain weaknesses.

 Network and cloud penetration testing is another key tenet of compliance. By imitating how an attacker would exploit a vantage point, organisations can check for any weak spots in their strategy before malicious actors attempt to gain an advantage. Due to the rise of ransomware, phishing, and other sophisticated cyber threats, social engineering testing should be conducted alongside conventional penetration testing to cover every attack vector.

It must also be remembered that security and compliance is the responsibility of every person in the organisation. End-user education is a necessity as regulations evolve, as is multi-layered training exercises. This means bringing in immersive simulations, tabletop exercises and real-world examples of security incidents to inform employees of the potential risks and the role they play in protecting the company.

 To successfully navigate the SEC cybersecurity rules – and prepare for future regulatory changes – alternative investment firms must ensure that security is woven into every part of the business. They can do this by establishing robust written policies and adhesion, conducting regular penetration testing and vulnerability scanning, and ensuring the ongoing education and training of employees.

Continue Reading

Finance

Regulations, RegTech and CBDCs – Fintech’s Next Chapter 

Published

on

By

Teresa Cameron, Finance Director at Clear Junction 

 

Over the last decade, the UK has embraced the fintech revolution with open arms. The remarkable growth and innovation in recent years has transformed the way financial services are delivered and accessed. In the UK, fintech accounts for around half of venture capital in the UK, and as we race to meet consumer demand, we’re seeing the development of new services flood the market: from digital wallets to AI chatbots, biometrics and touch IDs.

London is recognised globally as a crucial hub for fintech innovation, yet with this great power comes great responsibility. Both the FTX and SVB collapses dented trust in fintech, and this has translated into a dip in venture capital investment in the industry, which declined globally by 30%.

2022 was called fintech’s year of reckoning, but 2023 stands as the year to rebuild and we need to recognise that regulation is not a scary word. Now is our chance to be part of the next evolution in fintech, that will solidify it as an accredited and stable industry. By leading the charge now, we can make sure we have a say on what the future of fintech will look like.

Sustainable practices = sustainable growth

The Financial Conduct Authority (FCA) is set to implement its Consumer Duty in the upcoming months. Whereas before, the FCA has broadly been reactive, this will be the first time that the FCA will be formally setting out regulation and will have a proactively structured programme.

One of the most important aspects is to make sure that financial services put the interests of their customers at the heart of their business operations. This means a higher standard of protection across the industry and providing consumers with transparent information, as well as making sure that staff are trained and held accountable.

This is a huge step to regain trust in the industry right now and help raise the bar in what we can offer consumers. Change begins from the inside and by closely working with regulators and adhering to their guidelines, fintechs in the UK can benefit from the increased trust and confidence in the digital currency ecosystem. This approach not only protects consumers and investors but also means that we can bolster the legitimacy and viability of digital currencies as an alternative to traditional financial systems.

Regtech Revolution

It’s estimated that globally $2trillion is laundered annually, and the threat of financial criminals continues to rise as they become more sophisticated and utilise new technology, either through payments, open banking, or crypto. This, twinned with new global regulations and increasing compliance costs, means the need for innovative solutions in the regtech industry has never been greater.

We’ve seen an explosion in AI and machine learning (ML) tech to help better protect customers, and they have completely transformed the regtech space. These technologies can be used to analyse vast amounts of data and identify patterns that may indicate fraudulent activities. The algorithms can detect anomalies, flag suspicious transactions, and continuously learn from new data to improve fraud detection capabilities over time. That’s not to say that its completely fool proof. Continuous monitoring, regular updates, and staying abreast of emerging fraud trends will also be crucial.

At the same time, as the regulatory landscape becomes more complex and we see new rules develop over time, this tech will help fintechs mitigate risk management practices and maintain compliance in an efficient and cost-effective manner.

CBDCs and decentralized finance 

Central bank digital currencies (CBDC) have been a hot topic of conversation, with pilot initiatives underway globally. Most recently the European Central Bank is currently said to start with proposed legislation in the next several weeks and here in the UK the Bank of England is also blueprinting plans for the ‘Britcoin.’

Digital currency backed by a central bank has been heralded to be a safe and stable means of payment and less volatile than crypto. However, some are concerned over privacy and anonymity surrounding a state-owned currency.

Tom Mutton, who is leading the Britcoin charge, has stated that the BoE never sought to make the digital pound anonymous, and that privacy will be a top priority. Under the Bank’s proposals, consumers would engage with the digital pound through private sector providers. With the increasing integration of digital currencies into mainstream operations, in the UK and abroad, both the government and financial institutions are showing growing interest in making sure there is a stable foundation of regulation as it develops.

Following regulations can pave the way for digital currency companies to tap into traditional banking services, which is crucial for their growth and overall success. Banks tend to be cautious about partnering with digital currency companies due to perceived risks associated with the industry. However, when these companies demonstrate compliance with regulations, it helps alleviate those concerns and makes banks more willing to collaborate.

We are at the beginning of a new age in the fintech space, and it’s an exciting place to be. We, as financial intuitions, have an opportunity to help write the next chapter. It is a long road to map out ahead, but we need to look for sustainable, long-term practices because, ultimately, that equals sustainable long-term growth, and fundamentally means survival for the industry.

Continue Reading

Magazine

Trending

Business2 days ago

Enhancing cybersecurity in investment firms as new regulations come into force

Christian Scott, COO/CISO at Gotham Security, an Abacus Group Company   The alternative investment industry is a prime target for...

Technology2 days ago

How to think like an attacker & why it might be critical to your security strategy

Kam Karaji, Global Head of Information Security for Bibby Financial Services, argues at DTX Manchester that the most successful way...

Business2 days ago

Building a sustainable future – what’s on your agenda for 2023?

The most successful and progressive leaders are embracing ESG or Environmental, Social and Governance principles throughout their businesses, but how...

Banking2 days ago

Digital Acceleration – the next buzzword in banking tech? Or a new era for the industry?

Ove Kreison, CTO at Tuum McKinsey’s latest report on banking found that traditional banks are spending a whopping 85% of their...

Business2 days ago

One year until EMIR Refit: how can firms prepare? 

Leo Labeis, CEO at REGnosys, discusses everything that financial institutions need to know about EMIR Refit and how they can...

Business3 days ago

In the Name of the Family! Firms with CEOs under clan culture influence are much more likely to be internationally focused

In an increasingly globalised world, it is incredibly rare that a firm can expect to grow in the long-term unless...

Finance3 days ago

Regulations, RegTech and CBDCs – Fintech’s Next Chapter 

Teresa Cameron, Finance Director at Clear Junction    Over the last decade, the UK has embraced the fintech revolution with...

Business3 days ago

Gearing up for growth amid economic pressure: 10 top tips for maintaining control of IT costs

  By Dirk Martin, CEO and Founder of Serviceware   Three years on from the pandemic and economic pressure is...

News4 days ago

Find Your Tribe With Content Marketing

Ian is the CMO at Spotler Group   Seth Godin, a writer, speaker, marketing expert, and influencer, describes audiences as tribes,...

Finance4 days ago

The formula for success: delivering total experience in financial services

  Monica Hovsepian, Global Industry Strategist, OpenText   The tumult of the last few years has thrown many challenges at...

Finance4 days ago

How financial organisations can ensure their data is protected in a SaaS world 

Mark Molyneux, EMEA CTO at Cohesity   The rapid expansion of Software as a Service (SaaS) has changed how we...

Business4 days ago

How freelancers can support the flexible future of the workplace

By Charlotte Gregson, Country Head UK at Malt   The concept of the workplace is changing and not just in...

Banking4 days ago

Banking on legacy – The risks posed by ‘stone age’ banking infrastructure

By Andreas Wuchner, Angel Investor of Venari Security   Introduction If you consider the most significant motivating factors behind cyber-attacks...

Business5 days ago

Beyond the Plastic Era: How Virtual Payments and Digital Wallets are Changing the Way We Pay

Nick Holt, Senior Director Solutions Engineering at Marqeta   In 2017, debit cards overtook cash as the most frequently used...

News5 days ago

Mambu and Mia-FinTech announce collaboration to accelerate introduction of digital finance solutions

Mia-FinTech, the fintech startup that enables banking and financial institutions to evolve towards open finance, and Mambu, a leading cloud...

Finance6 days ago

GDPR – the benchmark for a global privacy framework

by Alasdair Anderson, VP EMEA, Protegrity On the 5th anniversary of GDPR, the regulation continues to be a game-changer, setting the...

Finance6 days ago

Why real-time data remains a top priority for treasurers

Real-time data is vital for treasury teams, and this will continue as currency markets remain volatile and other crises threaten....

DIGITAL REMITTANCE PROVIDERS FUEL INCREASE IN CROSS-BORDER MONEY TRANSFERS DIGITAL REMITTANCE PROVIDERS FUEL INCREASE IN CROSS-BORDER MONEY TRANSFERS
Finance6 days ago

Cross border payments: fact or friction?

Tom Scampion, CEO of Global Screening Services (GSS)   10 years ago, the fastest way to transfer money from country...

Business6 days ago

Compliance and customer experience: It’s not a trade-off

Tage Borg, CTO, Scrive Consumers today are used to smooth, instant transactions made in real time and free from the...

News6 days ago

Dubai Traders Summit 2023 concludes with great success

The Forex Traders Summit Dubai 2023 – Third Edition, a two-day event held on May 17-18, 2023, at The Ritz-Carlton,...

Trending