Tag: Revolut

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Delivering omnichannel and hyper-personalization in banking

Philip Bush, Amazon Connect Lead, North America, Capgemini’s Business Services   The retail banking landscape is undergoing enormous changes. Bricks-and-mortar branches are slowly being replaced by...

How observability gives digital-first banks the visibility they need

Greg Ouillon, CTO of EMEA at New Relic   PSD2 and Open Banking have made the financial services sector more competitive than ever before. To compete with...

Regulation holds the key to making crypto mainstream

- Todd Crosland, CEO of CoinZoom   As digital assets continue to grow in both their usage and application, talk of bringing greater regulatory oversight to...

Challenger banks vs traditional banks: Who will win the race?

By Mike Rhodes, CEO of ConsultMyApp  The pandemic has seen unprecedented disruption for many businesses, however, unlike many sectors, the fintech and digital banking space...

WHAT IS NEXT FOR FINANCIAL SERVICES? GREAT CX.

Jeff Woodland, Director of Verticals at Five9   The financial services industry has always been behind other sectors when it comes to digital transformation. Ingrained cultures alongside ancient financial institutes with...