Tag: organisation

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Creative difference: how a little imagination can go a long way when it comes to strategic change

Thought piece from Ben Bush, Partner and Head of Strategy at The Frameworks Change is tough, especially for financial services firms, many of which operate...

TURNING CUSTOMER FEEDBACK INTO TOP-LINE PROFIT: RESETTING THE PRODUCT PLAN

Malte Scholz at airfocus, explores the challenge in the light of some timely new research.   As customers continue to vote with their feet, or clicks,...

HERE’S HOW INSURANCE IS SET TO CHANGE

By Adam Goldsmith, Insurance Specialist, SAS UK & Ireland   Making predictions about the state of any industry in the coming year is a nigh-on impossible task. But...