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EMVCO LAUNCHES EVALUATION PROGRAMME TO SUPPORT CONTACTLESS PAYMENT ACCEPTANCE ON CONSUMER MOBILE DEVICES

EMVCo Responds to Industry Need with New Early Adopter Programme for Vendors to Submit COTS Devices for Functional Evaluation Against the EMV® Contactless Interface Specification.

 

Technical body EMVCo has launched a pilot testing programme to evaluate consumer mobile devices for contactless payment acceptance. The Early Adopter Programme is open to vendors for functional evaluation of smartphones and tablets that can be used by merchants to take payments, without the need for added hardware, such as a dongle.

 

EMVCo has introduced the Early Adopter Programme to address industry requests to support merchants and acquirers that want to use commercial-off-the-shelf (COTS) consumer mobile devices to accept contactless payments.

 

The programme is an interim step in a longer-term EMVCo initiative exploring how to adapt the terminal testing programme and EMV® Contactless Specifications for COTS mobile devices in general to support the delivery of a consistent payment experience. EMVCo Associates and Subscribers, comprised of banks, vendors, and merchants, amongst others, are working with EMVCo on this effort. This includes collaboration via dedicated Special Interest Meetings (SIM), the first of which took place earlier this year.

 

“While COTS devices have limitations due to integration constraints, EMVCo believes that such devices could still provide a satisfactory user experience for some specific use cases. The goal of EMVCo’s initiative is to enable a good consumer experience when mobile devices are used for contactless payment acceptance,” explains Junya Tanaka, Chair of the EMVCo Executive Committee. “We are pleased to take the first step towards this with the Early Adopter Programme that meets merchant and acquirer needs for testing processes to support the use of COTS mobile devices.”

 

The functional evaluation processes available through the Early Adopter Programme will evaluate the performance of COTS consumer mobile devices with built-in contactless capability (with no additional hardware needed) based on current interoperability requirements related to read range and user experience needs, as outlined in the EMV® Level 1 Specifications for Payment Systems-EMV® Contactless Interface Specification, v3.0.

 

Based on these criteria, an evaluation score will be made available to the vendor after the device evaluation is completed.  Mobile vendors can then use these scores to refine their product designs and to demonstrate the performance of their devices to acquirers, merchants, payment systems and other interested parties.

 

The programme is open now to mobile vendors to submit their devices for evaluation. To participate, interested parties will need to complete the Early Adopter Programme Agreement and be approved for participationOnce approved they can submit their device(s) for evaluation by EMVCo labs.

 

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CORE BANKING PROVIDER OHPEN APPOINTS DOUWE-KLAAS BIJL AS CFO AND BOARD MEMBER

Ohpen, the first fintech platform to bring a bank to the cloud, today announces the appointment of Douwe-Klaas Bijl as its new CFO. Joining the Executive Board, Douwe will be responsible for Ohpen’s continued expansion from a financial, risk, legal and compliance perspective.

 

This latest appointment forms part of Ohpen’s wider growth strategy and vision. Last month, Ohpen acquired Davinci, Europe’s STP number one loan and mortgage software company, to challenge leading core banking software providers. As a result, Ohpen now holds assets under administration in the region of $100 billion. Douwe brings his 15+ years of international experience across finance, strategy and operational implementation in the financial services sector to continue the seamless and successful integration of Davinci.

 

Douwe spent over 10 years with McKinsey, some of which was working at McKinsey Australia and United Kingdom, both advising clients on corporate finance and strategy and supporting them through large scale transformation programmes. He was part of the team that set-up and scaled LeasePlan’s European used-car marketplace, responsible for finance, analytics and business intelligence.   Most recently, Douwe served as the CFO for Digital Insurance Group, focusing on fundraising and growth.

 

“Ohpen is at an incredibly exciting stage of growth and Douwe’s experience will be crucial to our continued expansion and momentum. He has a strong perspective on the benefits of integration and a careful eye for both commercial and efficiency opportunities. He will be a key asset as we continue working on our mission of setting financial institutions free from legacy software,” said Matthijs Aler, CEO of Ohpen.

 

On his appointment, Douwe said, “I feel privileged to join Ohpen at the brink of its next wave of growth and innovation. It is uniquely placed to challenge legacy technology providers in the financial services sector and its client proposition as the only cloud-native core banking engine to offer a full suite of products is not just compelling, but proven. I am thrilled to be playing a role changing the face of finance by joining the team.”

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ABBYY DIGITAL INTELLIGENCE SELECTED BY PARAGON CUSTOMER COMMUNICATIONS TO DRIVE DIGITAL TRANSFORMATION

ABBYY, a digital intelligence company, has announced a collaboration with Paragon Customer Communications – the leading provider of insightful customer communications solutions – that is expected to further accelerate the Paragon’s wider digital transformation offering.

 

The strategic partnership between the two companies will create enhanced efficiencies supporting Paragon’s delivery of frictionless customer communications for its clients.

 

By teaming up with ABBYY, and utilising the company’s content intelligence platform, 90% of Paragon’s inbound workload can now be processed by the innovative digital solution. ABBYY’s software handles the capture, extraction, and categorisation of inbound communications for enhanced efficiency and accuracy.

 

Integration of the ABBYY technology into Paragon’s inbound proprietary Integr8 technology platform means Paragon is able to reduce reliance on manually sorting and categorising millions of documents, supporting their clients’ digital objectives while reducing process risk.

 

Paragon’s inbound team currently processes over 35 million pages of inbound customer communications annually, across multiple document management facilities in the UK.

 

On a daily basis, Paragon’s nationwide sites process and digitise unstructured data such as complaint letters and ad-hoc notifications of change, as well as structured data like application forms, onboarding paperwork and account servicing documents.

 

These documents come via post, email, and remote location scanning, with in excess of 250,000 documents also arriving via fax machine each year – creating a growing challenge to process them quickly and efficiently to meet customer expectations.

 

Neil Murphy, VP at ABBYY, said: “We’re proud to be working with Paragon as they help banks, insurers, Government bodies and other critical businesses communicate better with customers when they need it most.

 

“All too often, manual processes and endless paperwork gets in the way of good quality customer communications. Automating this manual work with digital intelligence means staff can focus on business-critical tasks, leaving the paperwork to their ‘digital’ colleagues; digital intelligence holds immense value for businesses and the economy.”

 

Richard Machin, Director of Technology Services for Inbound Platforms at Paragon Customer Communications, said: “With the support of ABBYY and their digital intelligence solution, we will be able to grow our business at a time when good customer communications are more important than ever before.

 

“By using automation for the manual heavy-lifting, and using our people and their skills where they can have most impact, we can drive efficiency and value, which will ultimately help us onboard more clients. Thanks to ABBYY, our inbound business has the tools it needs to support growth, while still providing the best possible service to our clients.”

 

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