By Darren Thomson, Field CTO EMEAI at Commvault
Given the complexity and interconnected nature of the financial services ecosystem, it’s hardly surprising that operational resilience remains under regulatory scrutiny and...
Electricity, insurance, gas and broadband suppliers top the CallMiner Index
Empathy in call centres is key to loyalty success
New research released today by CallMiner, the...
By Suman Mandal, Vice President - Banking Solutions Group, VirtusaPolaris
As banks take the digital route, sometimes even “digital only” approaches, traditional means of reaching out...
Digital transformation driving demand for new skills in finance department
93% of CFOs find it challenging to find qualified employees
UK lags behind...
By : Alexey Popov, Founder and CEO, Spitch.
A recent report by Forrester, one of the world’s premiere technology research companies, has recognized Spitch as...
By Sam Quawasmi, Co-Founder of Eureeca
Whilst having a great business idea or invention is a brilliant foundation it is rarely enough to guarantee success on...