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CAIRO AMMAN BANK ADOPTS THE LATEST TECHNOLOGY TO ENHANCE PERFORMANCE AND SECURITY FOR ITS DIGITAL BANKING SERVICES THROUGH ARUBA

Cairo Amman Bank PLC. (CAB), is a public limited company located in Jordan, Palestine and Bahrain. Ever since its establishment in 1960, the Bank has been providing an inclusive range of services and successful banking solutions to fulfil the needs of its customers. CAB has deployed state-of-the-art networking technology from Aruba, a Hewlett Packard Enterprise company. The solutions have improved performance, reliability and security of all digital services including internet and mobile banking and have resulted in three times lower TCO than the previous network switching infrastructure.

Cairo Amman Bank seeks to invest in technological advancements and innovative solutions, which makes CAB a leader in modern technology. CAB was the first bank in the world to introduce the Iris recognition in its ATM as a means of identification, allowing customers to access their bank accounts without the need of using cards and inserting their PINs.

Cairo Amman Bank

With two data centres, and a vast network of 91 branches and over 190 Automated Teller Machines (ATMs) located strategically across the country, secure high-speed connectivity is key to the Bank’s operations. All digital services, whether internal or external, depend on the underlying network.

In collaboration with Neogenesis, CAB replaced the switches across its entire network with the latest Aruba Campus Switching Architecture including Aruba-8400 series Core Switches, Aruba-8320 series Server Access Switches, Aruba-8320 series Aggregation Switches and Aruba-2930 POE+ enabled Edge Switches. This resulted in an immediate increase in the speed of the uplinks from 1G to 40G, enabling the enhancement of the Bank’s digital services in the long run.

“All digital systems and services are dependent on the underlying network. Efficiency of the Bank relies highly on online and mobile banking as well as the vast availability of ATM machines in remote locations,” explained Mr. Ahmad Bilbeisi, CIO at Cairo Amman Bank.

“An example of the key performance improvement is that the processing of over 400,000 salary transfer transactions, which previously took 8 hours is now completed successfully within only 30 minutes! The time required to back up the Bank’s CCTV data has been slashed by over 75%, while the previous issues relating to skips and jitter is eliminated,” Mr. Bilbeisi added.

As a financial institution, maintaining the highest level of security is essential to CAB’s operations. The Bank therefore utilizes the inbuilt MAC authentication feature on Aruba’s switches as a form of network access control which exclusively ensures only authenticated and authorized devices are able to access the network.

The implementation of Aruba-2930F Campus Edge Switches has empowered the Bank to take advantage of their support for PoE+ which has reduced cost and complexity of cabling for systems such as physical access control, Wireless Access Points (APs) and CCTV cameras. This has enabled the introduction of new conveniences such as an IP telephony system.

The Bank deployed Aruba Airwave Network Management which greatly assisted in the implementation and enabled central configuration and management as well as the scheduling of updates such that these could be carried out outside of business hours without any inconvenience to customers.

Analysing the capital and operational expenses for CAB’s network infrastructure results have shown over a five-year period, the total cost of ownership (TCO) for Aruba’s solution will prove three times less than what was previously deployed.

Impressed by benefits that exceed the initial objectives of the project, CAB may be expanding its relationship with Aruba and NeoGenesis. The Bank is keen to further enhance the security of its network with Aruba ClearPass which will give the IT department granular visibility, monitoring and control. The Bank is on track to deploy this solution within the next 12 months and also expects to deploy Aruba’s SD-WAN and SD-Branch, Wi-Fi and location-based marketing solutions in the same timeframe.

 

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TECHCOMBANK AND COMPASS PLUS CELEBRATE 15 YEAR MILESTONE IN BANKING PARTNERSHIP

Since issuing the first Visa card 15 years ago using solutions provided by trusted partner Compass Plus, Techcombank, one of the top commercial joint stock banks in Vietnam, has become the country’s market leader for Visa payments volume and has received numerous prestigious awards from the international payment network.

 

Techcombank was Compass Plus’ first customer in Vietnam, and following the initial project in 2005 to issue Visa cards in the country, the partnership has continued to go from strength to strength. The bank has used Compass Plus solutions to expand its card business and banking portfolio, and has also built an in-house processing centre using its partners software.

 

Originally brought in to help grow its business and develop its offering for individuals and small to medium businesses, Techcombank selected Compass Plus as the partner that had the expertise to support both its technical and business requirements.

 

“We are proud to mark this milestone in our partnership with Compass Plus,” said PhD Hoan Dang Cong, EVP, Deputy Head of Retail Banking at Techcombank. “Over the last 15 years, we have appreciated the efforts from the strong and well-established relationship we have with our trusted partner, as well as stable card business performance and flexibility to enable business growth.”

 

“Techcombank is one of the most technologically advanced banks in the country, and we are proud to be able to say that not only are they our customer, but that we have such a positive and long-standing relationship with them,” said Igor Simonov, AVP, Business Development and Sales Manager at Compass Plus. “As the Vietnamese banking sector responds to demands for more advanced payment methods than ever in a move away from cash, we will be ready to deliver and to provide the ongoing support needed to spur further growth for banks, such as Techcombank.”

 

 

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XALQ BANK SUCCESSFULLY COMPLETES IMPLEMENTATION OF TRANZAXIS

SMALLER BANKS

As part of a strategic project to modernise its infrastructure, Xalq Bank, one of the leading banks in Azerbaijan, has launched the open development payments platform TranzAxis from Compass Plus. The flexibility of this software solution will allow the bank to expand the range of services and products provided to customers and quickly respond to market changes.

The joint project with Compass Plus, which sees the automation of back-office operations for managing cards and customer accounts, also gives Xalq Bank access to technologies and tools that will enable it to transform its card business, and promptly develop new products and services that meet customers’ needs and the realities of the financial market of Azerbaijan.

In addition, during this project, the bank automated the processing of payment card transactions, including maintaining customer data, managing charges and limits and other card data; business logic and accounting for various types of cards, including the full cycle of servicing credit cards, and also provided automated interaction with third-party systems of both the bank and its partners. In addition, the new system has revised and optimised tools for accounting and analysis of the bank’s terminal network (ATMs and POS terminals).

“Thanks to the professional support of the Compass Plus team we completed this project in the quickest time possible, despite the COVID-19 pandemic. We are sure this is just the beginning of a long-term partnership, and the capabilities of the TranzAxis software platform will provide us with a good basis for business development for many coming years,” said Nazim Ibrahimov, project manager and a member of the Executive Board of Xalq Bank.

Head of IT department of the Bank, Ali Akhundov, commented on the joint work: “This project has become part of a large-scale process of modernising the bank’s IT infrastructure, which includes updating many systems and services. Due to its flexibility, functionality and architecture, TranzAxis plays a key role in automating our retail business.”

Alexey Osipov, Executive Vice President at Compass Plus, said: “The Azerbaijan market is extremely important for us, with 7 out of 30 banks and 2 processors operating in the country already Compass Plus customers! This project has, once again, confirmed the leading position of Compass Plus in Azerbaijan, and we are delighted to partner with Xalq Bank, one of the largest players in the financial services market.”

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