Daily Archives: Apr 4, 2019

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EVERY COUNTRY’S BIGGEST RISK TO THE ECONOMY

Alexandra Berger, Senior Vice President, Marketing & Communications EMEA region, RS Components There are countless predictions over what will be the next biggest threat to our economy,...

MASTERING THE ART OF COMPLAINT HANDLING – THE KEY TO CUSTOMER RETENTION

By Anne de Kerckhove, CEO, Freespee The retail industry has never been so competitive. On one hand, market-leaders including Amazon and Alibaba are casting an...

WHAT DO BANKS NEED TO KNOW ABOUT VIRTUAL CURRENCIES RIGHT NOW?

The time has come for banks to decide if they will be leaders or followers in Virtual Currencies. To help them take the first...

FRANCHISING: BANKING SECTOR IS A PILLAR OF EFFECTIVE BUSINESS

Franchising as one of the most progressive forms of business is becoming an increasingly comprehensive phenomenon of the modern economy. According to the experts,...

DRIVING IMPROVED DELIVERY STANDARDS IN THE AGE OF INSTANT GRATIFICATION

By Leigh Moody, UK Managing Director at SOTI   In today’s increasingly competitive retail landscape, delivery times are becoming a crucial differentiator between brands and often a key...

A CRITICAL JUNCTION FOR FINANCIAL SERVICES AND IT OUTAGES

Mike Walton, Founder and CEO at Opsview   It’s fair to say that digital transformation is a buzzword across business operations right now, with firms increasingly...