Daily Archives: Feb 6, 2019

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5 WAYS YOU CAN GROW CUSTOMER RETENTION TO BOOST PROFITS

While it can be tempting to put all your resources into chasing new business, it can be more lucrative to improve your retention rate...

QUADIENT PARTNERS WITH BEEHIVE TO SPREAD THE CUSTOMER EXPERIENCE REVOLUTION ACROSS AFRICA

Financial Services specialist will sell and support Quadient products across the continent, helping customers take the next step beyond customer communications   Quadient, the award-winning leader in...

THE POWER OF PAYMENT METHODS: WHY ONLINE RETAILERS MUST ADDRESS THE CHECKOUT PROCESS

Jack Ehlers, Director of Payment Partnerships at PPRO   The retail industry has dramatically changed and continues to do so at a rapid pace. The days of...

GETTING SMART AT BEING SMARTER

Author: Paul Hardy, Chief Innovation Officer, ServiceNow Global access to data is exploding. At the same time, our ability to categorise, classify and analyse this...

UNSTRUCTURED DATA – THE THORN IN THE SIDE FOR CHIEF DATA OFFICERS

By Henry Umney, CEO, ClusterSeven   Chief Data Officer (CDO) appointments are growing in industry as organisations look to create a data-driven culture and benefit...

WHEN REAL-TIME PAYMENTS GO WRONG

David Worthington, VP, Payments at Rambus   Since the 1980s, momentum behind real-time payments (RTP) – also known as faster or instant payments – has grown...